W New York - Times Square
1567 Broadway, New York, NY, 10036, United States
3.9/5 (794 reviews)
Bask in the bright lights of Broadway from our Times Square Hotel
Perched atop the crossroads of the world, our Times Square hotel is located in the Theater District, just steps from the ball drop, Broadway shows and shopping of Times Square. Sultry downtown and renowned museums are just a subway ride away. Stop in to check out our sleek and electric Living Room, a tribute to Times Square of the past.
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Hear from our guests about their stay from 794 verified guest reviews
70%of our guests
recommend this hotel
I stayed at the hotel with my boyfriend on the night of Saturday, November 2, 2013, because I was running the New York Marathon the following day. The stay, for the most part, was largely what I'd come to expect from the W brand. We did, however, have an issue with the door lock for our room that could have turned disastrous had it not been for two members of the W team at your Times Square location. Lou from security and Rene from maintenance were great. We'd gone to dinner with my boyfriend's parents that night and returned to our room at around 8:30 where I'd planned to make it an early night because I wanted to get plenty of sleep before the marathon the following morning. We'd had some issues trying to open the door to our room with our key card all afternoon, but the door had been opening after two or three attempts with the key card. That changed when we returned to the the room after dinner. We tried the room key 15 or 20 times with no success, so I went down to the front desk where I was told that someone from security would be coming up. Lou made his way up to our room promptly, and attempted to open the door several times, but he couldn't gain access either. So, he went to the phone by the elevator and notified the front desk (or back office, I don't know which) that maintenance would need to come up. We could hear Lou on the phone saying that "we [the W] need to do something for them. Normally, I'd send them to the hotel bar and comp their drinks, but they have a dog with them, so the can't get to the bar." Side note: we were waiting in the hallway with our golden retriever. After he got off the call, Lou walked back over to us, explained the situation and politely informed us that the hotel didn't know that we had a dog staying with us. We told Lou that this wasn't possible because: before we arrived, we called the W to let them know that we'd have a dog with us; when we got the the W we filled out and signed a pet waiver and release form; and, once we got to our room, we called down to the front desk to have a pet package (bed, bowls, and treats) sent up. After hearing this, Lou smiled, shook his head, and said, "hold on. I'll be right back." He then went over to the phone, called the front desk, and said, "we need to comp theses people's pet deposit (which the hotel did)." Lou then came back over to us, talked with us, and hung out until Rene from maintenance made his way up and got us into our room. As it turned out, Rene had to replace the whole door lock and we had to get new keys. The whole episode probably took 45 minutes to an hour to play out, and it could have been a miserable experience had it not been for the kind, polite, and professional behavior of Lou and Rene. They really should be commended. It's because of people like them that we'll continue to stay at the W.
Steps from the bright lights of Broadway and around the corner from the famous Ball Drop, step into a dynamic stay in the heart of Times Square.
- Al Hirschfeld Theatre (Kinky Boots)
- Brooks Atkinson Theatre (Waitress)
- Carnegie Hall
- Eugene O'Neill Theatre (The Book of Mormon)
- Gershwin Theatre (Wicked)
- Majestic Theatre (The Phantom of the Opera)
- Minskoff Theatre (The Lion King)
- New Amsterdam (Aladdin)
- Richard Rodgers Theatre (Hamilton)
- Stephen Sondheim Theatre (Beautiful: The Carole King Musical)
- Activision Blizzard Offices
- Adobe Systems Offices
- Axis Capital Offices
- Barnes and Noble Offices
- Central Park
- Costar Group Offices
- Dechert LLP Offices
- E*Trade Offices
- Grand Central Terminal
- John F. Kennedy International Airport
- LaGuardia Airport
- Madison Square Garden
- Manatt, Phelps & Phillips LLP Offices
- NASDAQ Offices
- New York Port Authority Bus Terminal
- Newark Liberty International Airport
- Pennsylvania Station
- Ropes & Gray Offices
- SiriusXM Radio Offices
- Snapchat Offices
- The Chrysler Building
- The Empire State Building
- Top of the Rock
- American Museum of Natural History
- The Metropolitan Museum of Art
- The MoMa | Museum of Modern Art
- The Solomon R. Guggenheim Museum
- The Whitney Museum of American Art
- Hakkasan New York
- Le Bernardin Times Square
- Sushi Zen
How To Get Here
Electric cocktails and dynamic meals await
Enjoy a spectacular sip in our Living Room bar, munch on Mexican fare at Dos Caminos or savor seafood at Blue Fin restaurant.
- Blue Fin
- The Living Room Bar
- Dos Caminos
Hours Of Operation
Gather. Discover. Conquer.
Step into inspired space and transform your Times Square meeting or event at W New York - Times Square.
- 2,300 square feet of meeting space
- 509 guest rooms and suites
- 6 unique meeting spaces
- Extreme WOW events